Welcome to PlusFitDress! We’re here to make your fashion journey as smooth as our premium cotton-linen blends. Below you’ll find answers to our most common questions about products, shipping, returns, and more.
About Our Products
What types of clothing does PlusFitDress specialize in?
We specialize in fashion-forward jumpsuits, dresses, and outfit sets designed for comfort and style. Our collections include:
- Bodysuits and catsuits for sleek styling
- Casual and formal jumpsuits for every occasion
- Designer cotton & linen dresses in classic and print styles
- Plus size options across all categories (casual, party, work, maxi, and mini dresses)
- Coordinated dress sets for effortless outfits
Are your plus size items true to size?
Yes! We take special care with our plus size casual dresses, party dresses, and work dresses to ensure they fit beautifully. Each product page includes detailed size charts – we recommend measuring yourself and comparing to our charts for the perfect fit. If between sizes, consider sizing up for comfort.
What materials are your dresses made from?
We prioritize premium fabrics that combine comfort and durability:
- Breathable cotton and linen for our day dresses
- Stretchy, supportive fabrics for jumpsuits and bodysuits
- Quality blends that maintain shape wash after wash
Ordering & Payment
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is there a minimum order amount for free shipping?
Yes! Enjoy free shipping on orders over $50 via EMS. Orders under $50 can still ship via our affordable $12.95 standard shipping option.
Can I modify or cancel my order after placing it?
We process orders quickly (within 1-2 business days), so please contact us immediately at [email protected] if you need to make changes. We’ll do our best to accommodate your request!
Shipping & Delivery
What are my shipping options?
Choose what works for your schedule and budget:
- Standard Shipping ($12.95): Via DHL/FedEx, arrives 10-15 business days after dispatch (great for professionals needing work dresses by a deadline)
- Free Shipping (orders >$50): Via EMS, arrives 15-25 business days after dispatch (perfect when stocking up on jumpsuits or dress sets)
Do you ship internationally?
Yes! We ship worldwide except to some Asian countries and remote areas. If unsure about your location, email us at [email protected] before ordering.
Will I need to pay customs fees?
International customers may be responsible for customs/duties fees, which vary by country. These fees are not included in your order total and are the customer’s responsibility.
How can I track my order?
All orders include tracking! You’ll receive a tracking number via email once your stylish package ships. Follow your jumpsuits, dress sets, or plus size dresses every step of their journey to your closet.
Returns & Exchanges
What’s your return policy?
We want you to love every piece! You may return items within 15 days of receipt if:
- The item is unused with original tags
- It’s not a final sale item (like some clearance jumpsuits)
How do I exchange for a different size?
Need a different size in our plus size dresses or catsuits? Email us at [email protected] with your order number and desired size. We’ll guide you through our easy exchange process!
What if my item arrives damaged?
We stand behind our quality guarantee! If any item arrives faulty, email photos to [email protected] within 48 hours of delivery. We’ll arrange a free replacement or refund.
Contact & Support
How can I contact customer service?
Our Nashville-based team is happy to help! Email us at [email protected] for:
- Style advice on pairing our shirt dresses or jumpsuits
- Order status updates
- Special requests
Where is PlusFitDress located?
Our headquarters is at 629 Green Street, Nashville, US 37201. All orders ship from our Nashville facility.
Still have questions? We’re here to help you look and feel fabulous in our designs! Reach out anytime at [email protected].